After changing page, the browser did not start at the top of the page in some situations

piotrwalc · March 20, 2026, 6:18pm

Hi, After changing page, the browser did not start at the top of the page in some situations Data Management – InovaTrials

piotrwalc · April 9, 2026, 11:00am

any help?

manc · April 13, 2026, 10:58am

Hi there,
apologies for the delay!

We’ve been trying to reproduce the issue on our end but no luck so far. Could you tell us which browser you’re using and whether it happens on specific pages or just some?

piotrwalc · April 13, 2026, 11:35am

Hi, chrome on windows. Here is the preview of the issue InovaTrials – Clinical Research Organization | Expert CRO Services - 13 April 2026 | Loom

piotrwalc · April 20, 2026, 10:57am

Any idea?

piotrwalc · April 29, 2026, 11:05am

more than one month have passed since this incident was reported…

Daniele · April 29, 2026, 3:38pm

… and neither anyone on our team nor anyone else we asked was able to reproduce it. We can only fix what we can reproduce ourselves.

Filippo · May 1, 2026, 6:41pm

I can only replicate starting form that page:

steps to reproduce:

load webpage,
scroll down (some point not tested how much)
click one card of that cars template
sometime now the page (the one with the timeline loop item) don’t start at the top

Haven’t tested further

piotrwalc · May 2, 2026, 3:30pm

The error appears after enabling page transition. These are my settings - is there something wrong?

Filippo · May 3, 2026, 11:43am

I’ll restart with default Swup options: cache “on”, history browsing “off”, Native view transition “off” (also because the code there isen’t right for view-transition), morph container “leave empty” (use morph container on multi language website for updating links URL’s for example). But I’m not sure it will fix.
the problem is starting from the mission page loop item or you can replicate in other circumstances?
open a private support ticket to get the issue sorted out.