I was applying a colour theme to a client site and found another bug. When i provided the client brand colour of choice the theme generator provided no pallets. This happened with a few other colours. Seems like only some colour shades are supported
Hi Gareth,
the generator itself supports every color - the palette is derived mathematically from the hue and saturation, so there are no unsupported shades.
What actually happens: the colour field only accepts a hex value with a leading hash, like #0a66c2 (or the short #0ac form). Anything else - a value pasted without the hash, an rgb() notation, or an 8-digit hex with transparency - is treated as invalid, and the modal then simply hides the preview swatches and greys out the Generate button without telling you why. So it looks exactly like “this colour is not supported”, while really the input format was rejected.
Could you check whether that matches your case? If you enter the brand colour as a plain 6-digit hex with the hash in front, the palette should appear immediately.
Kind regards
Daniele
yes, in the image you can see the hex forrmat
Hi Gareth,
thanks for the screenshot - that solves it. The field in your picture contains #EDFF85FF, which is an 8-digit hex value: the last two digits (FF) are the alpha channel. Many tools (Figma, various color pickers) copy colors in that format.
The generator currently only accepts 3- or 6-digit hex values, so it treats the 8-digit value as invalid and silently disables the button - which is exactly why it looks like some shades are unsupported. If you drop the trailing FF and enter #EDFF85, the palette will appear immediately.
That said, this is on us: we will make the field accept 8-digit values (simply ignoring the alpha part) in an upcoming update, so pasted brand colors just work.
Kind regards
Daniele
