"Submission failed. Please reload the page and try to submit the form again." happens every time on submission

How To
1

I hope that this thread becomes the SOP for what to do when you repeatedly receive this message:

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My Pro Form is here:
https://intcultcom.com/website-design-instant-quote/

I have tried removing and reinstalling the license to start. What should I do next to troubleshoot this issue? Thanks in advance!

2

Hey :slight_smile: The form fails on the “Email” action. Did you setup SMTP correctly? Could you try to send an email from a new Pro Forms instance with the default fields? If that also not works, could you try to send an email using the native Bricks Form? :slight_smile:

1 Like
3

CORRECT! That was the issue.

So, when you see this message, step 1 is to check that your SMTP is set up properly and that your WordPress install is sending emails properly.

Thanks again as always @Daniele.

If this helped you, please put a “like” on this comment ~ Thanks!