User Password Reset link/email won't send - using Pro forms with WooCommerce


I am using a custom password page with pro form’s password reset function, but after submitting the form, no email has been sent.

And I try to “manually” send the password reset link under WP>User>Send password reset, but th error “There has been a critical error on this website. Please check your site admin email inbox for instructions.” pop up.

I am not 100% sure, but as soon as I deactivate woocommerce, both method works fine.

Is anyone came across this issues? And any way to fix it? Or would disable the woocommerce password reset function would be easier?

Any suggestions are much appreciated.

Hey @Neville, just tried it. Cannot reproduce it :frowning: Also with WooCommerce activated, both is working. Requesting a password reset email via Pro Forms works – and also triggering the reset email sending via the users profile works well.

Could you send me access so that I can take a look on this?

@Daniele sure! I send the access via email?

Ticket, Email or here via private message :wink:

Just sent the email, many thanks!!