Woo emails does not send

Hello,
Im solving this issue a while now and decited to just ask for help…

I have set up some woocomerce emails in email designer but none of them are sending. I added a SMTP plugin (that usualy do the trick) but the issue still persists.

Am I missing something?

Hi there :slight_smile:

what do your email conditions look like? Do regular mails from a form for example go out? Do you have any third party plugins enabled that could create a conflict?

If no mails at all go out, not even form a regular form, it’s most likely an issue with the smtp setup.
If it’s only woocommerce emails, try creating a dummy template with just some text and the condition set to all Woo Emails

Deactivate any other templates you might have and see if it goes out. If it does, it’s likely an issue with how the conditions are set.

If none of the above makes a difference, feel free to share some logins using the sensitive tag like so (so that only we can see it :wink: )